So your customer sent you payment via a virtual card, and you want to process it to get paid. Processing it is simple. In fact, you already know how to do it - It's exactly like processing any other card payment. You just enter the card details into your point-of-sale terminal as well as the exact payment amount to process the card and get paid.
Virtual cards like any other credit card, include the following details:
- 16-digit card number
- Expiration date: Set for 14 days from the payment delivery day.
- CVC number: Add the three digit security code.
IMPORTANT NOTE FOR PROCESSING A VIRTUAL CARD:
- Virtual cards can only be processed once and for the total payment amount.
- The card details must be entered into a point-of-sale (POS) terminal to be processed as a credit card transaction. This can either be a physical terminal or a virtual terminal that lets businesses process online or remote transactions, without the actual card.
Here’s how to process your virtual card
Follow these simple steps when you receive the email with your virtual card:
1. Click View card details to open up the virtual card.
2. Toggle Slide to view the card number to see the card number. Click Copy card number.
3. Enter the card number. Make sure to enter the exact amount, or the payment will fail.
4. Once processed, funds will be transferred to your bank account.
Here’s what the full card details look like:
NOTE: Use exact amount for a successful payment
If you entered a partial amount, it may appear that the card was processed, but it will be declined. Contact our payments operations team at support@CapitalOneAccountsPayable.melio.com if this happens.