What does my vendor see when I request their details?

Article author
Arielle
  • Updated

When you’re making a payment but not sure of your vendor’s delivery details, Accounts Payable lets you ask

This article covers the process after you send your request and is divided into three parts:

  1. The email notification your vendor gets
  2. Selecting a delivery method and entering details
  3. Emails confirming the payment

Important: Payment delivery timeline

  • Payment delivery time depends on when your vendor fills out their details and the delivery method they select. 
  • Once the vendor entered these details, the payment will be scheduled and the payment's estimated delivery date will be updated.

Email notification about the scheduled payment

Your vendor gets an email notifying them that you want to pay them. 

To accept your payment they need to click Accept payment

Here’s what it looks like:

accept_payment_email_to_vendor_2.png

 

Selecting a delivery method and entering details

The vendor can choose to get the payment to their bank account or via paper check. 

After selecting a delivery method, the vendor will be asked to enter their details. 

Their preferred delivery method and details will be saved on the vendor’s card for future payments. So, you won’t need to ask this vendor for their details again. 

vendor_choose_receiving_method.png

 

 

Emails confirming the payment

After the vendor filled in the details, both of you will get an email confirming the payment is on its way.

Here’s the confirmation email you'll receive once your vendor has accepted the payment:

email_to_payor_once_vendor_accepted_payment.png

 

Here’s what the confirmation email looks to your vendor:

email_to_vendor_after_accepting_payment.png