Using Accounts Payable, you can pay most of your business bills. You can pay via Capital One Business card, ACH bank transfer, or debit card—even if your vendor only accepts paper checks or bank transfers.
The entire process can be summed up in 3 steps:
1. Add a new bill or open a saved bill
2. Choose how you'd like to pay. Bank transfer payments are completely free. You can also use your debit card and Capital One Business card to extend your float and get rewards
3. Choose how your vendor receives the payment. We pay vendors on your behalf with a bank transfer (ACH), virtual card, or a mail-delivered paper check. You get to choose how you would like your vendors to receive payments.
Is this your first payment?
Your first payment may take 3-5 minutes to make. When making your first payment, you must set up your preferred payment and delivery methods and enter your legal business information. Once this is set up, all future payments should be faster.
Creating and Paying a new bill
There are two ways you can create and pay a new bill:
Create a new payment and enter details manually
Create a new payment by uploading a bill invoice
Create a new payment and entering details manually
1. Log in to Accounts Payable.
2. Start a new bill by doing either of these:
a) Select Create a new payment.
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- You can then select Enter bill details manually from the available options.
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b) Select +New Payment or Create a bill in the Bills tab. This will lead you to the Bill details screen.
3. Now, you can manually enter the bill details for the payment you want to create.
How do I add a Vendor business name?
1. To add a Vendor, start typing the vendor's business name in the search field.
2. Adding a new vendor
- If the Vendor’s details have not been added to your My vendor list, type in the Vendor business name and select + Add new vendor to add the vendor to the bill you are creating.
3. Using an existing vendor
- As you type, existing vendors will appear in the dropdown list
- Select the vendor's name from the list to add the vendor to the bill you are creating.
5. Want to add an invoice? Select Upload an invoice file.
- We accept PDF, JPEG, JPG, and PNG files up to 10MB
- Your uploaded invoice will appear on the left side of the screen.
- Need to make changes? Use Replace to upload a different file or Cancel to remove it.
Note: Adding a bill of over $10,000?
To avoid delays in payment processing, attach the invoice from your device (.jpg or PDF). Select Upload an invoice file and upload the desired invoice from your device.
6. Double-check that all the bill details are correct.
7. Select Continue to pay to proceed to payment.
8. Choose how you'd like to pay. Bank transfer payments are completely free. You can also use your debit card and Capital One Business card.
Need to add a payment method? Check out our quick setup guides:
NOTE: Payments over $3,000
Card payments over $3,000.00 can’t be processed until the goods or services have been received. When you select to make such payments with a Capital One Business card or debit card, you’ll be asked if you have already received the service or goods.
If you haven’t received the goods, the other payment methods will be unavailable. Payments that exceed $3,000 can only be made via a bank account.
9. Choose how your vendor receives the payment. We pay vendors on your behalf. Vendors don't need to sign up or pay any fees.
There are three ways your vendor can receive the payment:
a) Via ACH bank transfer
1. Choose ACH bank transfer as the way to send payment to your vendor. Select Continue.
2. Enter the bank details of your vendor. Select Continue.
3. Pick a payment date. Select Continue.
4. Add a memo to the payment notification the vendor will receive. This will help the vendor understand the purpose of the payment. Select Continue.
5. Lastly, review the payment details. You can edit details by selecting Edit on the left of each listed detail.
6. Select Confirm and schedule payment.
That’s it. Your ACH bank transfer to your vendor is now scheduled.
b) Via paper check
1. Choose paper check as the way to send payment to your vendor. Select Continue.
2. Enter your vendor's mailing address. Select Continue.
3. Pick a payment date. Select Continue.
4. Add a memo to the payment notification the vendor will receive. This will help the vendor understand the purpose of the payment. Select Continue.
5. Lastly, review the payment details. You can edit details by selecting Edit on the left of each listed detail.
6. Select Confirm and schedule payment.
Done! We'll mail the check to your vendor.
c) Via virtual card
Please note the following:
Only vendors who accept them can be paid with a virtual card.
You can only pay a vendor with a virtual card when using your Capital One business card.
1. Choose Virtual card as the way to send payment to your vendor. Select Continue.
2. Enter your vendor's email. Select continue.
3. Pick a date when the virtual card should be emailed to the vendor. Select Continue.
4. Lastly, review the payment details. You can edit details by selecting Edit on the left of each listed detail.
5. Select Confirm and schedule payment.
That’s it; your payment is scheduled, and your vendor will receive virtual card payment details.
Create a new payment by uploading an invoice
1. Log in to Accounts Payable.
2. Start a new bill by doing either of these:
a) Select Create a new payment.
- You can then select Upload a bill from the available options.
b) Select +New Payment or Create a bill in the Bills tab. This will lead you to the Bill details screen
3. In the Bill details window, select Upload an invoice file.
- We accept PDF, JPEG, JPG, and PNG files up to 10MB
- Your uploaded invoice will appear on the left side of the screen
- Need to make changes? Use Replace to upload a different file or Cancel to remove it.
4. Select the invoice from your device. It might take a few minutes for your invoice to upload.
5. Review the bill details and add or edit any information.
6. Select Continue to pay to proceed to payment.
7. Choose how you'd like to pay. Bank transfer payments are completely free. You can also use your debit card and Capital One Business card.
8. Lastly, choose how your vendor receives the payment. We pay vendors on your behalf. Vendors don't need to sign up or pay any fees.
There are three ways your vendor can receive the payment:
Once you have chosen how the vendor will receive payment, you can return to the dashboard.